Refund Policy

1. All Sales Are Final

Due to the non-returnable nature of digital software and the immediate issuance of a lifetime license key, all sales are considered final. We do not issue refunds for the Tee Extension once the order is confirmed and the license key is delivered.

By completing your purchase, you acknowledge that you are buying a digital product that provides immediate, lifetime access to premium features. As such, the standard "cooling-off" periods or return rights applicable to physical goods do not apply.

2. Evaluation Before Purchase

We provide comprehensive documentation, feature lists, and frequently asked questions on our website so that you can make an informed decision prior to purchasing. We strongly encourage you to review all available materials to ensure the Extension meets your needs before completing your transaction.

3. Exceptions and Critical Defects

We stand by the quality of our software. While our standard policy is strictly "no refunds," we may, at our sole discretion, grant exceptions on a case-by-case basis under the following highly specific circumstances:

• Critical Software Defects: If a proven, reproducible bug entirely prevents the extension from functioning as fundamentally advertised on your machine, and our support team is unable to provide a workaround or fix within a reasonable timeframe.
• Fraudulent Charges: If you believe a charge was made fraudulently without your authorization, please contact us immediately so we can investigate and process a reversal.

To request an exception based on a critical defect, you must contact our support team within 14 days of your purchase, providing detailed information about the issue, your operating system, browser version, and any relevant error logs.

4. Disallowed Refund Reasons

We will not grant refunds or exceptions for the following reasons:

• You changed your mind after purchasing.
• You lack the technical expertise to write custom scripts or Actions.
• You bought the software by mistake.
• You expected a feature that was not explicitly advertised on our website.
• Third-party websites changed their structure, breaking a specific custom automation you built.
• You no longer wish to use the software.

5. Contacting Support

If you are experiencing technical difficulties, we want to help. Please reach out to our support team before assuming the software is defective. We are committed to ensuring our users have a seamless and powerful experience with the Tee Extension.